Refund policy

⭐ REFUND & RETURNS POLICY

Last updated: [05/02/2025]

Because all products sold on decfpv.com are non-tangible digital files, we cannot accept returns or issue refunds once the files have been downloaded.

1. No Refunds for Digital Downloads

All sales are final.
Refunds are not provided for:

  • Change of mind

  • Wrong product purchased

  • Not compatible with your editing software

  • “I didn’t like the look”

Once downloaded, digital goods cannot be returned.

2. Exceptions

We will issue refunds for:

  • Duplicate purchases (accidental double orders)

  • Technical issues we cannot resolve

  • Incorrect files being delivered (rare)

3. Support Guarantee

If you have issues downloading or using your LUTs, email us at decfpv@gmail.com — we’ll help you get it working.